Understand payment methods

Your app supports the following payment methods:

Payment Method Access Variety
Free Administrator
External Payment Administrator
Credits Administrator, members Personal, Company,
Expiring, Permanent
Administrator, members Personal, Company
Card All users

Free or External Payment

Any workspace administrator can pay by choosing the "Free" payment method. "External Payment" is available for administrators to record the payment made outside the application. In case of "Free" or "External Payment" methods, no money or credits are deducted. Members don't see "Free" or "External Payment" methods in the payment section.


"Credits" payment methods appear if enabled in Settings > General the credit price is set. Credits categorize by type and validity. By type:

  • Personal credits are only visible and usable by individual members.
  • Company credits are only available to company members and managers.

By validity:

All types of credits can be manually added or charged by administrators.


"Bill" payment methods appear if enabled in Settings > General and plan is assigned. Use billing. There are two types of bills:


The "Card" payment method appears only if there is any payment gateway connected. Connect a payment gateway.

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