How to use credits

Your app has a concept of credits that can be used as an internal currency in order to sell any resources for your members inside the app.   

You can easily combine the monetary price with your credits system. We recommend: 1⭐️ = 1 monetary unit. 

What you can sell for credits: 

  • Rooms
  • Desks
  • Event tickets
  • Products in Shop

How to enable the credits: 

  1. Navigate to Settings > General
  2. Turn on "Credits > "Save". 
  3. Enable the price in credits upon adding or editing any of your resources (rooms, desks, events, products).

How to get the credits: 

Both individual and company members can get the credits. There are two ways how to do it:

  1. Credits are given by the administrator: upon a membership plan or by manual assignment: Community > pick a member/a company > Credits page > "Give".
  2. Credits are given upon the purchase: members can buy the credit options on the Membership > Credits page: sell credits.

Your app has two different types of credits: expiring and permanent. Expiring credits are given according to the membership plan and can be used only during the plan period. Permanent credits can be used at any time, can be assigned by the administrator, or bought along with credit options. An administrator can give or deduct the permanent or expiring credits at any time on the Community page. 

Use Cases

There are multiple use cases of a credit system for your business. For example: 

Free hours in Meeting Rooms:

Use credits as a negotiation instrument. Instead of giving a permanent discount on Rooms, you can offer your members a few booking hours for free each month. To do it, enable the price in credits to your meeting rooms and assign necessary credits according to the membership plan. Once your members receive the credits, they can see the "Personal Credits" or "Company Credits" payment method upon making a booking. Once they use up free credits, they can continue paying you with a card.

Check-In for Day Passes:

It's common to have day passes that allow members to visit the space the certain number of times per week or month. Use Desks in order to let your members "check in" by booking a desk with credits upon their arrival. To do it, enable the price in credits to your desks and assign necessary credits according to the membership plan. Members simply go to Desks and pay in credits.

Event Tickets for Members

While external users can pay with money, you can allow your members to apply for events paying with credits. To enable, create an event and choose "Purchase" in the "Application Type" and specify the price in credits.

Sell Products

Accept cashless and cardless payments with credits for any product that you create: sell food, drinks, your merch, etc. To enable it, just create a product and choose "Purchase" in the "Application Type" > specify the price in credits. Please, note that if you sell memberships in Services, make sure that you specify the price for them only in money, so your members and any external customers could actually purchase the membership to your space for real money, but not for credits that are free.  

Notes

  • The credits spent on certain resources in your app can be auto-refunded according to the refund settings in your app. 
  • Since the credit system exists only inside your app, only invited members can get the credits and use them as a payment method.

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