Chat with members via Intercom

What is Intercom

Intercom is a customer messaging platform. Intercom integration with your andcards coworking space app allows to take advantage of Intercom's powerful messaging and automation platform.

Enable Intercom on the web app

To enable Intercom for your web application, follow these steps: 

1. As a product administrator, go to Product Settings > Intercom and press "Edit" button next to "Account". If you do not see the "Edit" button, it means you do not have the product administrator role. Go to Product Settings > General to see who is your product administrator. Compare administrator roles. 
2. Switch on "Intercom" and type the integration details. Learn where to find App ID.
3. Press "Save."

Once you connect the integration, your customer data will sync to Intercom. The data includes first name, last name, email, phone number, company name, device information, and other data automatically collected by Intercom. Consult Intercom's privacy policy for data management practices and regulations.

Enable Intercom on mobile

First, connect Intercom for your web app. Then collect and send the following information to andcards support:

1. iOS API Key
2. Android API Key

Note! Intercom for mobile apps will become available when a new mobile release is launched. 

How to configure Intercom integration

You can change the look, location, and behavior of the widget on Intercom website. Mobile app button location is not customizable.

To enable push notifications, follow these steps:

• Enable push notifications on iOS with the information we provide after completing the previous step.
• Enable push notifications on Android with the Server key we provide after completing the initial configuration.

Notes

Intercom can only be enabled on custom branded apps.

Want to discover all andcards benefits in one call? Book a personal andcards demo!