Manage requests to join

There are two levels of accessing your app:

  1. App — anyone in the world can download and login to your mobile and web apps.
  2. Workspace — only invited users can see workspaces if they login with the same email you invited them with.

Uninvited users that download your app will have the ability to request access. They see the following screen:

Pressing Ask opens a dialog window to capture more information about the request, such as full name, location of interest, and self-introduction.

When users press Request, an email is sent to the address indicated on Information page of your workspace, with requester in CC.

If you recognize the user as a customer, you can invite them to join your workspace using the email in CC.

If you don't recognize the user, forward the email to your sales representative for a follow up.

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