Compare administrator roles
There are two kinds of administrators in your app:
- A product administrator is responsible for managing the product and is a single point of contact for andcards in your organization. The product administrator can be only be transferred to another administrator (of a location). There can only be one product administrator per account.
- An administrator is responsible for managing a location.
The product administrator and location administrator roles are completely unrelated and have different sets of permissions.
The product administrator can:
- Create or delete locations.
- Change Product Settings.
- Connect app-level integrations (ex. Google Analytics, Intercom, Zendesk)
- Use Customer Portal.
When a product administrator creates a new location, they become an administrator of this location by default. Assign administrator role to someone else.
To check who has a product administrator's role, navigate to the main page of your app > locate Product Settings page on the left panel on the web or (...) menu top right on the mobile > General.
The administrator can:
- Manage the location.
- Invite members.
- Create and manage rooms, desks, events, services, and other objects.
- Edit location on the Information page
To check who has an administrator's role, navigate to Community > choose "Members" tab and find members with a star shield label next to their name.
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