Send confirmation codes via Twilio

What is Twilio

Twilio is a cloud communications platform that connects you to customers on any digital channel. The integration allows you to deliver login confirmation codes for Wi-Fi authentication by SMS.

Enable Twilio

To enable Twilio for your web application, follow these steps: 

  1. As a product administrator, go to Product Settings > Twilio and press "Connect." If you do not see the "Connect" button, it means you do not have the product administrator role. Go to Product Settings > General to see who is your product administrator.
  2. Enter integration details and press "Save." Learn where to find them on Twilio.
  3. Press "Edit" next to "Account" section.
  4. Select a phone number that will be used to identify a sender. Note: if a user types a phone number without a country code, the system will match it with with your sender phone number. For example, if a user types 3017993791 as a phone number, and your Twilio phone number is +13082183737, then user's phone number will be complemented by "+1" as follows: +13017993791.
  5. Press "Save."

Once you connect the integration, confirmation codes for Wi-Fi login will be delivered by SMS in addition to email. 


SMS can only be delivered if a user has indicated a phone number on Profile page.

SMS does not replace email — your members will receive confirmation codes to both places.

Only confirmation codes  for Wi-Fi login are delivered by SMS. For security reasons, confirmation codes to log in to your web or mobile application are sent by email only.

If SMS is not arriving, ensure you have sufficient account balance in Twilio.

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