Question 1

Add terms of use

Accepted Answer

To provide a lawful basis of collecting and processing information, you are required to add Terms of Use (EULA) to your app. Adding Terms helps set boundaries and provide transparency about how how users use your apps. The provision of terms is a required prerequisite to publish your apps to Apple and Google app stores.

What should terms include

Terms should:

Describe who is allowed to use your apps.
Describe how can users use your apps.
Define objectionable content (pornography, terrorism, violence, hate speech, drugs, fake news).
Clearly state that users are not allowed to share objectionable content on Stream and other parts of the app.
Outline how to alert administrators of violations. You can recommend users to go to Support page and report an issue.
Include any other rules and regulations relevant to your business.

| You can use a service like Avodocs to create your own terms and should consult your own legal representative to advise you of what is required.

How to add terms

Go to your app.
Open Product Settings > General > Terms of Use.
Paste the text of your terms of use. If you cannot past the text here, contact your product administrator.
Save your changes.

Where terms appear

Your terms appear in the following places:

The Terms of Use page during the new user onboarding. Users must accept your privacy policy and we save the date of consent.
The Account page of your app.
Your Google Play Store app listing.

Question 2

Use billing

Accepted Answer

Your coworking space app allows automating billing through plans.

A bill can contain some of the following items:

To use billing, follow the instructions below.

Assign a plan

To enable billing for a company or a member, first, assign a plan.

Plan name and add-on names will be used for the bill items added from the plan. Consider a plan name and add-on names your customers will recognize.

Create "New Add-on" to automatically create the bill item that will be recurring during all the plan period as many times as the plan is repeated.
Specify price for the plan to automatically create the bill item for recurring membership fees.
Enable "Auto-Bill" to finalize the bill and alert a customer that it's time to pay.
Enable "Company Bill" or "Personal Bill" as a payment method. Members will be able to include various expenses into an upcoming bill. If you want, you may restrict a company bill to be used by company managers only.

Send the first bill

Once you assign a plan with a price stated, your app will

Question 3

Prepare for branded mobile apps

Accepted Answer

Complete the two steps below to prepare for branded mobile apps. Once both steps are completed, our team will get started with your apps.

1. Enroll into the Apple Developer Program.

Follow the following steps to enroll into the Apple Developer Program:

Prepare an Apple ID for your organization. If you don't have it yet, create one here.
Please keep in mind that the Apple Developer Program costs $99 per year. Nonprofit organizations in certain countries can have the fees waives (eligibility).
Enroll as an organization with an Apple ID and a D-U-N-S number here. Depending on your country, the enrollment process could take up to two weeks.

||| IMPORTANT! Enrolling as an individual is not supported. Make sure you enroll as an organization with a D-U-N-S number. Joining the Apple Developer Program as an organization requires you to have an authority to enter into legal agreements with Apple on behalf of your organization. Sole proprietor/single person business can not enroll into the Apple Developer Program as an organization.

2. Invite andcards to Your Apple Developer Account

For us to submit your coworking space app under your Apple Developer Account and maintain it, we need

Question 4

Understand pricing and subscriptions

Accepted Answer

andcards offers several plans for your coworking space business:

Essential is 159 € (US$179) per month and includes 100 active users and branded web app. 50 additional active users are added automatically based on usage in a given month for 50 € (US$55).
Professional is 259 € (US$289) per month and includes 100 active users, branded mobile apps for iOS and Android, visitor management, and meeting room display. 50 additional active users are added automatically based on usage in a given month for 50 € (US$55).
Enterprise features and costs are determined individually for your coworking space business. It starts at 1,000 active users per month.

Annual payment gives a 10% discount on all pricing. Poland VAT 23%, EU VAT is reverse, no VAT outside EU.

There are multiple functional differences between plans, which you can see on the andcards pricing page.

Who is an active user?

An active user is anyone who is actively using your application. For example:

Users that activate membership.
Users who make a room or a desk booking, or have an active room or a desk booking.
Users who apply for benefits, get services, join events, or interact with Stream.
Users who have an active plan or belong to a company with an active plan.
Users who check in or check out at the visitor display.
Users who connect to Wi-Fi through the captive portal.
Users who unlock doors through the Access module.
Use

Question 5

Use membership plans

Accepted Answer

A membership plan, or simply "plan," can be assigned to an individual member or a company and allows do the following:

Keep a track of membership type, start and end dates.
Give credits automatically.
Automate billing.
Permit members to include usage-based expenses into an upcoming bill.
Automate add-ons (recurring bill items)
Grant and remove Kisi door access.
Convert the main currency into the alternative one on a daily, weekly, and monthly basis.

How to create a plan?

Follow these steps to create a plan:

Go to Community > (…) menu > Plans.
Create your plans:

Plan name — type any text for your reference. The plan name will appear on Community overview, company bill transactions, and company pages.
Period — the interval of plan validity, such as day, week, or month.
Credits — the amount of temporary credits that will be given to a company every period. These credits expire at the end of every period. Credits must be enabled in Settings for this option to show up.
Discount — offer a lower price to book rooms and desks, purchase event tickets and services.
Price — the membership fee for period. Billing must be enabled in Settings for this option to show up.
Kisi Group — grant access to a certain Kisi group for as long as a plan is active.

How to assign a plan?

Follow these steps to assign a plan:

Go to Community > Companies or Members.
Open a profile and locate the "Plan" sec

Question 6

Set up subdomain for web app

Accepted Answer

andcards web app can operate on your own subdomain.

What is subdomain?

A subdomain is an additional part to your main domain name. For example, members.coworkingspace.com or residents.coworkingspace.com are subdomains of the coworkingspace.com domain name. To access andcards web app from your own subdomain, select a word for the subdomain. Some common choices:

members
portal
community
residents
app
miembros

How to set up a subdomain

Product administrator can go to Product Settings > General, press "Edit" top right and type the subdomain of choice in the "Custom Domain" field. Press "Save."

Then follow the steps to make it work on your side:

Login to your domain registrar account.
Open DNS control panel.
Create a new record with the following data:

Type: CNAME Name: the-word-of-your-choice Value: ssl.andcards.com TTL: leave default value

Double check the correctness of the data. Instructions for common registrars:

How to verify the setup

Open your subdomain in a browser window. It should redirect to your web app immediately. If it doesn't, wait for up to 24 hours and try again.

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