andcards Support allows members to report issues and stay notified of ticket activity. To get started, follow the steps below.

1. Enable Support

To enable andcards Support, follow the steps:

Go to Settings > Support.
Enable "Support":
Visibility — who can see Support page. Understand and use visibility settings
Press Save.

Your members will discover Support page and will be able to create tickets and get ticket activity notifications.

2. Assign Support Managers

Support managers get all notifications from Support. To assign support managers follow the steps below.

Login with administrator account.
Go to Support > (...) menu top right.
Tap "Select Support Managers" and select an administrator.
Press Save.


Want to discover all andcards benefits in one call? Book a personal andcards demo!
Was this article helpful?
Cancel
Thank you!