Twilio is a cloud communications platform that connects you to customers on any digital channel. The integration allows you to deliver login confirmation codes for Wi-Fi authentication and members' invitations by SMS.

Enable Twilio

To enable Twilio for your application, follow these steps: 

As a product administrator, go to Product Settings > Twilio and press "Connect." If you do not see the "Connect" button, it means you do not have the product administrator role. Go to Product Settings > General to see who is your product administrator. Compare administrator roles

Enter integration details and press "Save." Learn where to find them on Twilio.
Press "Edit" next to "Account" section.

Select a phone number that will be used to identify a sender.

Press "Save."

Once you connect the integration, configure what you want SMS to be sent for: Wi-Fi login code, members' invitations. 


For Wi-Fi codes, SMS can only be delivered if a user has indicated a phone number on the  Profile page.

For members' invitations, SMS can only be delivered if the administrator has indicated a member's phone number upon inviting this member. SMS for member invitations includes what location the member was invited to, the link to log in, and what email was invited. 

SMS does not replace email — your members will receive confirmation codes and invitations to both places.

Only confirmation codes for Wi-Fi login are delivered by SMS. For security reasons, confirmation codes to log in to your web or mobile application are sent by email only.

If SMS is not arriving, ensure you have a sufficient account balance in Twilio.

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