andcards offers several plans for your coworking space business. The most recent pricing is available on the andcards pricing page.

If you're an existing customer, you may be on a grandfathered subscription plan. To understand how much you pay, please go to Product Settings > Subscription.

Who is an active user?

An active user is anyone who is actively using your application. For example:

Users that activate membership.
Users who make a room or a desk booking, or have an active room or a desk booking.
Users who apply for benefits, buy shop products, join events, or interact with Stream.
Users who have an active plan or belong to a company with an active plan.
Users who connect to Wi-Fi through the captive portal.
Users who unlock doors through the Access module.
Users who create rooms, desks, Stream posts, benefits, services, events, visits, support tickets, and other content.

User that download your app and don't interact with it (i.e. only view contents) aren't considered active and don't count towards your subscription.

If you're andcards customer, you can check included and currently active users, upcoming payment breakdown on Product Setting > Subscription.

How is my subscription fee calculated?

Your subscription fee has two parts: prepaid and postpaid. 

Prepaid fee is your Standard or Enterprise base price, plus branded mobile app. It's billed on the first day of your service period.
Postpaid fee is a total of additional active user packages. It's calculated as the maximum number of active users during the month. It's automatically added to your next month's payment.

What are the subscription terms?

The minimum subscription term is 6 months. If you subscribe for a year of service, then prepaid fees are on a year-to-year basis, with postpaid fees billed monthly.
Your subscription payment will be processed automatically and charged to the default payment method on file. We accept:
Payment cards (Visa, MasterCard, American Express, depending on the country).
Wallets (Apple Pay, Google Pay).
SEPA Direct Debits. We charge $10.00 for failed or disputed SEPA Direct Debit payments.
You will get notifications of upcoming payments and receipts upon successful charges.
We offer a contract if it's required by your country's foreign economic activity legislation.
We offer a Data Processing Agreement for businesses that require it by law.

How to make changes to my subscription?

If you'd like to update your address or payment method, go to Product Settings > Subscription > Customer Portal. With any other questions please reach out to our support team from within your app.

Want to discover all andcards benefits in one call? Book a personal andcards demo!
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