Reports are available to location administrators on the web and mobile application's Analytics page (the "Analytics" icon next to the location's name).

Create a report

Administrators can create custom reports (in CSV file format) with such data as:

Users
Companies
Transactions
Invoices
Invoice items
Room Bookings
Desk Bookings
Event attendees
Shop Orders
Visitors
Support Tickets

To download a custom report, go to the Analytics page by pressing the "Analytics" icon next to the location's name > locate Create Report at the top right and choose the report type.

You can download the custom reports from both web and mobile apps.

Types of reports

Report type	Subtypes (Filters)	Information included
Users	Members Nonmembers	All users' contact and billing information, their subscription details, and users' company names.
Companies	Members Nonmembers	List of companies created in the location with their subscription and billing details.
Transactions	Credits Money Per company All users and companies By start and end dates By status (Paid/Pending/ Processing/Failed/)	Complete list of transactions initiated with their date, amount, status, contact information of the users related to the transaction, links to receipts PDFs, and many more.
Invoices	By start and end date of the invoice issue date	The total amount of the invoices issued, their numbers, tax breakdown, links to invoices PDFs, and users' and companies' information.
Invoice items	By start and end dates of the invoice issue date	Breakdown of all invoice items from users' and companies' invoices that describe what has been included in the invoice and the price for them with taxes.
Room Bookings	By start and end date of the room booking Per each room All rooms	All existing room bookings with data on their duration, price, owner, and creator details.
Desk Bookings	By the start and end time of the desk bookings	All desk bookings made with price, user contact details, number of seats booked, etc.
Events	By start and end time of the events	All event attendees who joined events with the event name, price, and users' contact details.
Orders	By start and end dates of orders made.	List of the orders made on the Shop page with data about purchased products, options, price, and user contact details.
Visitors	Visits Contacts By start and end time of the visits or contacts registered	List of visits and contacts registered with their dates, visitor, contact, and host contact information.
Support Tickets	By start and end time of the ticket created	List of support tickets created with the initial user's question, ticket type, status, creation date, and information of requested and assignee.

FAQ

How can I export the list of users from the app?

To download a list of your users along with their contact details, email addresses, and subscription information, generate the "Users" report type on the Analytics page > Create report. You can choose to download a report that includes only your members, only nonmembers, or both groups of users by using the "Members" and "Nonmembers" switches on the report creation page.

Export invoices and receipts for the accounting app

Assign resources to the companies

Manage nonmembers

Track users' actions with notifications

Use the app efficiently on a regular basis