Twilio is a cloud communications platform that connects you to customers on any digital channel. The integration allows you to deliver login confirmation codes for Wi-Fi authentication and members' invitations by SMS.
To enable Twilio for your application, follow these steps:
1. As an app owner, go to Product Settings > Twilio and press
Connect. If you do not see the
Connect button, it means you do not have an app owner role. Go to Product Settings > General to see who your app owner is.
2. Enter integration details and confirm your choice. Learn where to find them on Twilio
3. Select a phone number that will be used to identify a sender and configure what you want SMS to be sent for: Wi-Fi login code and new member invitations.
For Wi-Fi codes, SMS can only be delivered if a user has indicated a phone number on the Account > Profile page.
For new member invitations, SMS can only be delivered if an administrator has indicated a member's phone number upon inviting a member. SMS for member invitations includes what location the member was invited to, the link to log in, and what email was used.
SMS does not replace email — your members will receive confirmation codes and invitations to both places.
Only confirmation codes for Wi-Fi login are delivered by SMS. For security reasons, confirmation codes to log in to your web or mobile application are sent by email only.
If SMS is not arriving, ensure you have a sufficient account balance in Twilio.