To create an event, follow the steps below:
Go to Locations > Events. If you don't see the page, go to Locations > Settings > Events and enable the feature.
Press the
+icon the top right corner to create an event and configure it:
Cover photo | An image in 2×1 ratio |
Name | The name of the event |
Location | The venue of your event |
Starts | Event start date and time |
Ends | Event end date and time |
Description | Relevant details about your event |
Limited Attendees | Enable to limit the number of attendees |
Joining | If enabled, your customers will be able to join the event |
Payment | Indicate ticket prices in ☆ and money |
Refund Policy | Select whether tickets are refundable. Automatic refunds will be issued for tickets canceled before the selected time. |
Confirmation Email | Enable it for event attendees to receive an email confirmation about the event they joined |
Press the Create button after configuring your event to create it.
If you create a public event, the visibility of the Events page must be set to "Public."
How to create paid events
Upon creating an event, keep "Joining" turned on and specify the price in money or credits. Once you save the changes, users will be able to purchase tickets.
How to create free events
Upon creating an event, keep "Joining" turned on and disable the "Credits" and "Money" options. Once you save the changes, your customers can join the event for free.
Event reminders
Your app sends several reminders of upcoming events to event attendees:
Email confirmation (if enabled in event settings) at the time of purchase
Push notification 24 hours before the event starts
Push notification 1 hour before the event starts
In-app banner on the Locations page until the event ends.
FAQ
How to make events free for members, and paid for non-members?
How to make events free for members, and paid for non-members?
To offer free event access to members and charge non-members, you can set up discounts on members' subscriptions. Simply go to the Community section, select the member or company, and configure a 100% discount for events in their subscription. Then, when creating a new event or selecting an existing one, set the regular price for non-members.
Can members add events to the app?
Can members add events to the app?
In your app, only administrators can create events. However, a process for members to submit event requests can be set up through the Shop page. To do this, create a new product on the Shop page with specified rules, a questionnaire, and event hosting guidelines (you can name it "Request Hosting Your Event", for example). Members interested in hosting an event can apply, leave event details in the "Comment" section and then administrators will reach out to them, create an event in the app, and add the user as a host.
Will event attendees be notified if the event is canceled?
Will event attendees be notified if the event is canceled?
If the event is canceled, all attendees receive a push notification in the app about it. If the push cannot be delivered, an email notification arrives.