Book a room
Rooms can be booked in your app by members, nonmembers, and administrators.
Updated this week

Manage access to certain rooms inside your app by using the "Visibility" property.

Create a room booking

To book a room, go to Locations > Rooms, select a room, and complete the form:

  • Title — the name of the booking. Users control the visibility of the title on the Account > Privacy and Security > Privacy page.

  • Time - members can only book according to the booking rules (minimum time, maximum time). Administrators can book for any time.

  • People

    • Booker is a user that owns the booking. Administrators can book on behalf of members. If payment is required, the booker is paying for the booking.

    • Invitees are users that attend the booking alongside a booker. Invitees can only be selected among the location users by other users of this location.

To let your users select invitees, set the visibility of the Community page as "Location Members" or "Network Members."

View information about a room

Bookers can view the room description and properties on the Rooms page > pick a room > press ⓘ button top right. You'll see the (...) button in the top right corner if you have the administrator role. Edit a room.

View booking history

Bookers view room bookings on the Account > Room Bookings page.

Invitees view bookings on the widget and receive push notifications when a booking is created and about to expire.

Administrators view members' room bookings on Community > “Users” > Room Bookings page. For detailed room booking reports, administrators use Analytics. Create custom reports.

Edit a room booking

Open a room booking and press "Edit" top right.

Bookers can edit various properties of a booking, such as a title, date, and time (if a booking has yet to start), add invitees, and a memo.

Cancel a room booking

Open a room booking and tap "Cancel" at the bottom. Bookers can cancel a booking only before it starts. Administrators can cancel bookings at any time.

If a booking is paid, the refund is processed depending on the payment method, as the app prompts suggest.

Did this answer your question?