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Get started with visitor management
Get started with visitor management
Updated over a week ago

Visitor management allows members to preregister guests, approve unregistered guests, and get arrival notifications. Visitors use the self-service visitor display at the reception desk to check in and out. To get started, follow the steps below.

Step 1. Enable Visitors

  1. Go to the Locations > Settings page by pressing the "Settings" icon next to the location's name > Visitors.

  2. Enable "Visitors":
    Visibility β€” who can see the Visitors page.
    "Check Out" β€” select whether you want visitors to check out.

    "Contacts" β€” in case you want to use collecting contacts too.

  3. Press Save.

Your members will discover the Visitors page and will be able to invite visitors and approve visit requests.


Step 2. Turn on visitor display

Visitor display is available only with the Mobile Apps Add-on.

To get started, download your branded mobile app to any supported tablet device (with a screen size above 7 inches).

Find out more about the required specifications for tablets in this article.

After that, follow the steps below:

  1. Log in with an administrator account.

  2. Go to Visitors > press (...) top right > Visitor Display .

Use iPadOS Guided Access or Android's Screen Pinning to prevent people from exiting the visitor display mode.

3. Visitors can use the visitor display to check in and out.

Using this module is only available on specific plans.

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