Use Chats
Updated over a week ago

Chats built into your coworking space app empower you to implement a number of convenient scenarios.


Contact Administrator

Let your customers ask a quick question to sales or community managers.
1. Copy the link to the user profile (for example, a sales or community manager). You can do that in one of the following ways:

  • Open Rooms > select a booking > select the booker.

  • Open Feed > tap on user there.

πŸ’‘The user profile URL must include the /profile/ text. Example of a user profile URL:

2. Paste the user profile URL into your location's Information page. You can use rich text formatting to anchor the link with text.

External Booking

When you receive a notification about a booking made by the public, you can open the user profile and ask a follow-up question.
To chat with your non-member, go to Notifications > find the booking made > tap on the user's name and click Chat button.
​Your mobile and web apps support push notifications. To receive a push notification about public booking, please make sure that your app can get pushes and that you have notifications from non-members turned on. Understand and manage notifications

Registered Visitors

If a visitor registers in your app or at the reception, your app users can send them a quick message to confirm the pick up.
Open the visitor profile by tapping the push notification or from the Visitors page.
Tap Chat and send a message.

Member Networking

If you're interested in facilitating member networking at your coworking space, Chats can help fuel conversations and new connections.
1. Make Community visible to location members. Understand visibility settings
2. Encourage members to fill their profiles with self-introduction, photos, and contacts. You can use Feed to announce a new tool for chatting in your app.

πŸ’‘If your Community directory is visible to administrators only and privacy-conscious users choose to hide their name visibility on bookings and do not deliberately make themselves publicly visible in your app (e.g., by posting on Feed), nobody will be able to send them a message.

Watch our video presentation for using Chats from andcards webinar below:

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