Configure invoicing
Updated over a week ago

Your coworking space app allows sending invoices to members and company managers online.

You can also check all requirements for configuring invoicing in our YouTube video.

To enable the invoicing in the specific location, do the following:

  1. Go to Locations > Settings > General.

  2. Enable the "Invoicing" switch.

  3. Fill in the "Invoicing Details" and "Bank Account" fields.

Your invoicing details and bank account details will appear on all receipts and invoices of app users.

4. Specify the "Payment Due" and your app will automatically count the invoice due date.

5. Configure the taxes if necessary.


Why do some users not receive invoices automatically?

There are a few reasons why members might not receive their invoices:

1. There could be an issue with their email address. Sometimes, the invoice might not be delivered due to spam filters or if the email address needs to be corrected.

2. The "Auto-Invoice" option might be turned off for the member. This means that invoices are not generated automatically for them.

3. It's possible that the member received the invoice, but it ended up in their spam folder. Encourage them to check their spam folder for any missed invoices.

4. If the invoice was sent to the company, it's essential to ensure that a company manager has been selected. If no company manager is appointed, the invoice is generated but doesn't arrive to anyone.

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