Manage the language in your app
Updated this week

Your application comes with the support of multiple languages. The language is defined independently for your locations and for user devices.


Location Language

The language of your location is used for:

  • Payment gateway transaction descriptions (in your payment gateways' dashboard).

  • Invoices sent to a company email.

  • The default language for membership invitations. If you want to change the language of a specific member invitation, you can choose any other language on the invite page.

  • Emails for visit invitations.

  • Emails to visitors' hosts with visit requests for approval or rejection.

To change the location language, administrators do the following:

  1. Navigate to Locations > Settings page (the "Settings" icon next to the location's name) > General.

  2. Choose the preferred language in the "Language" property and press Save.

Application Language

The application language is selected by users and doesn't depend on a location language. The app language is defined separately for each platform. Setting up the application language allows you to view all web or mobile app pages on this particular language.

Web App

  1. Go to the Account page by pressing a button with your profile image, initials, or the user icon, on the main page of the app.

  2. Navigate to the Language page.

  3. Select the language and press Save.

Browser's preferred language is used for external users who haven't logged in and the landing page.

Mobile App

The language of your mobile app depends on the language of your device.

Account Language

Account language influences the language of your web app, but it doesn't influence the language of your mobile app. To change the account language, go to the Account page (by pressing a button with your profile image, initials, or the user icon on the app's main page) > Language.

Account language is needed to define in what language the user can receive email notifications upon events, benefits, and service applications. Please, note that members receive email notifications in the language of their account setup on the web app.


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Add More Languages

You can translate your app into your language with community translations.

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