Automate access with Kisi
Updated this week

The Kisi integration grants temporary access to certain members and companies to necessary locks. Members unlock doors via the Access page right in your app.

Kisi is a distinct company not affiliated with us. For any inquiries regarding Kisi's solutions, services, or pricing, please reach out to Kisi directly. We do not have the authority to provide information or support on behalf of Kisi.

How to enable the Kisi integration

To enable Kisi integration, have your Kisi account and your app ready. Then follow these steps:

  1. Open your app and go to the Locations > Settings page by pressing the "Settings" icon next to the location's name> Kisi.

  2. Press Connect, fill in the details of your Kisi account and confirm your choice. In the "Email" field, add the email address of the owner of your Kisi account.

  3. Manage the visibility of the Access page. Understand visibility settings

If you want nonmembers to open the doors through your app when they book something, choose "Public" in the "Visibility" field.

4. Select the name of the Place where your Kisi locks were added and press Save.

You can connect a separate Kisi account to each location in your app.

To connect the Kisi integration to your app successfully, make sure to avoid the following common mistakes:

  • Wrong email, password, or domain name. Double-check the credentials of your Kisi account which you're entering in the app.

  • The email you use doesn't have the owner role in your Kisi account. Make sure to type the email address of the Kisi account owner.

  • You have more than 10 active API connections/logins in Kisi and, therefore, Kisi restricts you from connecting to another API connection. Contact Kisi and delete some API connections to have fewer than 10.

How to configure access for Kisi

The integration between your app and Kisi allows granting access based on the following conditions:

  • Subscription

  • Room booking

  • Desk booking

Access for subscriptions

To automate access for subscriptions, do the following:

  1. Go to your Kisi dashboard and create access groups with required locks.

  2. Navigate to Locations > Settings > Plans.

  3. Create a plan with the desired Kisi access group (created specifically for your app) by selecting it from a dropdown at the bottom of the plan editing page.

  4. Create a subscription manually or let users sign up for plans by themselves.

Please create Kisi groups exclusively for your app. Reusing the same access groups you have previously configured for other applications will result in errors.

Access for room bookings

To automate access for meeting room reservations, do the following:

  1. Go to your Kisi dashboard and create access groups with required locks.

  2. Go to your app's Locations > Settings page by pressing the "Settings" icon next to the location's name > Kisi > choose the relevant visibility level. For example, select "Public" if you want nonmembers to open the doors for room bookings.

  3. Navigate to Locations > Settings > Rooms >press the (...) menu button and select "Edit".

  4. Select the appropriate Kisi group in the "Kisi Group" field and press Save.

You can also select the appropriate Kisi group when adding a new room.

Access for desk bookings

To automate access for desk reservations, do the following:

  1. Go to your Kisi dashboard and create access groups with required locks.

  2. Go to your app's Locations > Settings page by pressing the "Settings" icon next to the location's name > Kisi > choose the relevant visibility level. For example, select "Public" if you want nonmembers to open the door for desk bookings.

  3. Navigate to Locations > Desks > press the (...) menu button and select "Edit".

  4. Select the appropriate Kisi group in the "Kisi Group" field and press Save.

You can also select the appropriate Kisi group when adding a new desk.

How the Kisi integration works

User synchronization to Kisi

Your coworking space members sync into your Kisi dashboard automatically and receive access to the access group defined in a plan. The following information is synchronized:

  • Full Name

  • Email

Access for subscriptions

Users receive access to opening the doors together with their subscription. Users go to the Locations > Access > tap the desired door button to open it.

Unlock Kisi door with andcards custom coworking space app

When a user subscribes (either manually or through self-sign-up), they will be added to a specific access group for as long as their subscription is active. If a subscription is created for a company, all company users will be synced to use Kisi. If a user's or company's subscription is canceled or expires, their access to Kisi will be automatically revoked.

Access to rooms and desks

Members and nonmembers who book a room or desk will have access to the predetermined access group for the booking duration. Additionally, room booking invitees will also be granted access. Users who made a booking and arrived at the space go to the Locations > Access > tap the desired door button to open it.

Users will have a 30-minute grace period before and after the booking time.

Using this integration is only available on specific plans.

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