Members and nonmembers can subscribe to membership plans through your apps. To enable this, first, configure sign-up for plans.
How nonmembers sign up
Non-members go to your web or mobile apps, press the Sign Up button next to the desired location, select the available plan, the starting date, and pay.
When users sign up for a plan on their own, the app charges them for their first subscription month right away, even if the subscription start date is set for a future date. Only after this, the system invites them to the Community, and a subscription is created.
Meanwhile, if an administrator manually creates a subscription for a user with a future start date, the invoice is only issued on the subscription start date, and the customer is charged then.
Use the "Share" button on a plan to copy the direct sign-up link and share it on your marketing website and social media.
Users can enable the "Renewal" option to have their subscription renewed automatically. If the "Renewal" option is disabled, the subscription will end after the plan period is over (1 month, 3 months, 6 months, etc.).
See how the plan sign-up process differs if the invoice proration is enabled for the location in this article.
Users can sign up as individual members as well as companies.
Users that sign up as individual members are instantly approved upon successful payment and appear in Locations > Community > Members.
For users that choose "I'm purchasing as a business", the following happens:
Users appear in Locations > Community > Members as members.
A company is created with the specified name.
The member is assigned as a "Manager" of the company.
Once the subscription starts, people get all the plan benefits, including credits, Kisi or SALTO KS access to unlock doors, and Wi-Fi.
Location administrators receive a tracking notification each time someone signs up for a plan.
Once new users signed up, make sure to onboard and activate them properly.
How members sign up
Members and company managers wishing to start a new subscription can go to Locations > Memberships > Subscription and continue with the payment.
Only members and companies without a subscription can sign up for plans.