Reporting and blocking users is important for maintaining a safe and respectful community within your space. By following these steps, you can help keep yourself and others protected from harmful or inappropriate behavior.
Report a user
Your app users can report others to the administrator for any offensive behavior. You can report a user in the following way:
Open the user's profile from the Chats page (if you have a chat with them).
Click the
(...)menu in the top right corner and selectReport.
3. Confirm your report by clicking OK in the dialogue window.
When you report a user, the owner of the app receives a notification on the Notifications page and can proceed with managing this report individually.
When someone reports a user, the reported user isn't notified about any action against them. Reporting the user does not restrict this user's activity in any form until this user is blocked or deleted from Community.
Block a user
If your customers want to hide their activity and personal information from certain users, they can block them to ensure user safety and security.
You can block users in the following way:
Open the user's profile from the Chats page (if you have a chat with them).
Click the
(...)menu in the top right corner and selectBlock.Confirm by clicking "OK" in the dialogue window.
The blocked user cannot see your name and personal details on the Community page, contact you in Chat or see your booking details.
To the blocked member, your profile in the app will appear as "Unavailable User."
If you want to unblock a user, return to their profile, click the (...) menu in the top right corner and select Unblock.
