Once you have decided to migrate from OfficeRnD to an easier-to-use and reliable coworking space platform, you can follow this simple guide on smoothly migrating to andcards.
Prerequisites
Have the subscription with andcards active. Schedule a quick demo to sign up for andcards.
Have access to the OfficeRnD Admin Portal to download all data on your users, such as names, emails, and plans.
Step 1. Export data from OfficeRnD
To seamlessly transfer all data to andcards, export your customers' list, plans, and other coworking space services.
To export this data from OfficeRnD, do the following:
Log in as an administrator to OfficeRnD Flex and navigate to the Community module.
To export data, navigate to the area containing the data you want to export, such as members, companies, memberships, etc., and download .CSV file.
Make sure to export the list of your members with their emails, information about what company they belong and what plan they have.
Step 2. Cancel memberships with OfficeRnD
To make sure that your customers are invoiced through andcards in the next month and are not double-charged through OfficeRnD, proceed in the following way:
One-two weeks before the next date of invoicing your customers, cancel memberships in OfficeRnD. For this, in OfficeRnD, navigate to the Community > click on Companies or Members > in the Membership section, configure the end date (till what date you want your customers to have credits, discounts and get invoiced in OfficeRnD). After this, press "Cancel Membership."
Notify your customers that the next invoice cycle will be done through the new system.
Step 3. Set up andcards app
With andcards' intuitive interface, you can easily tailor your workspace to your requirements.
To continue, follow our simple "Get Started" guide (1-3 hours to add all data). Once you are ready, mass invite your members (up to 1 hour to upload everyone).
Remember that you can also set up your custom domain while customizing your web app. To proceed seamlessly with it, please remove the previous record created for OfficeRnD first, and then add a new one for andcards.
Get inspired with incredible coworking spaces using andcards and explore what content they add to the app 🔥
Step 4. Sync bookings
To make sure that your members and nonmembers book through a single app, do the following:
Transfer all future room bookings from OfficeRnD to andcards. If all your room bookings were synced to Google Calendar with OfficeRnD earlier, enable two-way sync with a Google Calendar integration in andcards, and all room bookings will instantly appear in your app.
Replace links to OfficeRnD with links to your andcards app on the marketing site. Integrate with a marketing site
Step 5. Accept first bookings & payments through andcards
From members' perspective
With everything set up, your members invited, and users' subscriptions created, your customers can explore the app:
Users with active subscriptions can book with expiring credits and use their plan's benefits.
Members and nonmembers can book by paying online via the connected payment gateway at any time.
Members receive their first invoices for the created subscriptions and make the first payment manually with their desired payment method.
While transferring members from OfficeRnD to andcards, it's impossible to transfer users' default payment methods from the previous system to the new one. To set up automatic invoice payments, your members must manually make only the first payment for the invoice in the new app; therefore, they'll be set on auto-pay. After paying the first invoice online, all further payments will be fully automated by default.
From administrators' perspective
Administrators enjoy independent members' bookings, automated invoicing, and subscriptions.
Throughout the entire process, a dedicated happiness manager will be available to support you and answer any questions you may have. Understand the onboarding process to andcards
Welcome to the andcards community 🎉!
Step 6. Order branded mobile apps
Get fully white-labeled mobile apps for your coworking space to improve user engagement and manage your workspace on the go. To proceed, do the following:
Submit a simple order form.
Wait for the andcards team to inform you about your apps ready 🚀.
If you have any questions on the migration process, contact our support.