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Managing your andcards product
Understand pricing and subscriptions
andcards offers several plans for your coworking space business: Essential is 159 € (US$179) per month and includes 100 active users and branded web app. 50 additional active users are added automatically based on usage in a given month for 50 € (US$55). Professional is 259 € (US$289) per month and includes 100 active users, branded mobile apps for iOS and Android, visitor management, and meeting room display. 50 additional active users are added automatically based on usage in
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Set up subdomain for web app
andcards web app can operate on your own subdomain. What is subdomain? A subdomain is an additional part to your main domain name. For example, members.coworkingspace.com or residents.coworkingspace.com are subdomains of the coworkingspace.com domain name. To access andcards web app from your own subdomain, select a word for the subdomain. Some common choices: members portal community residents app miembros How to set up a subdomain Product administrator ca
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Understand and use visibility settings
Visibility settings allow you to set up who can see your app content and pages. You can set up visibility of app pages and app content separately. Visibility levels There are five visibility levels: Administrators — only the location administrators. Company Members — only members of the same company can view information. Location Members — members see the object in their location of membership. Network Members — any member of any location within your network
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Compare administrator roles
There are two kinds of administrators in your app: A product administrator is responsible for managing the product and is a single point of contact for andcards in your organization. The product administrator can be only be transferred to another administrator (of a location). There can only be one product administrator per account. An administrator is responsible for managing a location. The product administrator and location administrator roles are completely unrelated and
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Customize an email sender address
By default, all transactional emails are sent from accountservices@andcards.com with andcards company name and postal address. If you're on Enterprise plan, you can customize this sender email address by setting your own MAIL FROM email address. This helps your customers better recognize your business and improves the deliverability of emails in certain scenarios. Once the sender email address is changed, all transactional emails will come from your custom email address, including welcome email
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How to contact support and share feedback
Feel free to contact support with any requests or suggestions. The best way to contact us is from within your andcards application. Please follow the steps below. Your andcards Application On the web app, press the "Help" icon on the left panel of the main page. Contact support from andcards web app On the mobile app, press the "More" icon top left and select "Help" option. Telegram Initiate
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Update branded mobile app listings
You can update your App Store or Google Play application pages with more languages, custom screenshots, and more. App Store Connect To update your application follow the steps below. Log in to App Store Connect as account owner. Open My Apps and select your app. Update your app information: App name and subtitle on the App Information page under "General" section of the left navigation pane. Application screenshots by selecting t
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Translate into your language
Your coworking space app officially supports five languages: English Spanish Ukrainian Russian Korean We also offer four unofficial community-supported languages: Portuguese French German Italian We welcome you to support a community translation. Process To contribute, find available languages and start translating four projects: andcards andcards-api [a
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Understand media formats
Your app supports various video and image formats. Icon (Web App) Your product administrator can upload your web app logo on Product Settings > General page. Your web app icon will scale to appear on the login page, all web app pages on desk
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Add web app to home screen
"Add to Home screen" is a feature available in modern browsers that allows you to "install" your andcards-made progressive web application, ie. add a shortcut to your Home screen to subsequently access it with a single tap. How to install andcards web app? Follow the guidelines for popular platforms: Safari on iOS or iPadOS [Google Chrome](https://support.google.com/chrome/answer/9658
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Understand payment methods
Your app supports multiple payment methods. Free or External Payment Any location administrator can pay by choosing the "Free" payment method. "External Payment" is available for administrators to record the payment made outside the application. In the case of "Free" or "External Payment" methods, no money or credits are deducted. Credits "Credits" payme
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Use public visibility
Public visibility is one of five visibility options your app has. The option allows any external user to view the content of your app, book, and pay easily. Enable Public Visibility Decide what content you want to offer not only to members but to any user who downloaded your app. Connect payment gateway to receive the payments. For example, Stripe. Set "Visibili
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Create custom reports
Your app gives the possibility to download custom reports that is a useful tool to gather real-time statistics just in a few seconds. It is available on the Analytics page for all locations by default and can be accessed only by administrators. Create Report Creating custom reports (in CSV file format) with such data as: Community members Room Bookings Transactions Visitors In order to download a custom report, locate Create Report at the top right and choose the
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Add a location
If you are running multiple locations, you can add them to andcards. Each location has a separate community, currency, language, settings, and administrators. Add a location In order to manage the locations, navigate to the Product Settings > Locations. Any administrator can view the list and address of all locations, but only a product administrator can make modifications. Compare administrator roles As a product administrator,
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View branded mobile app analytics
If you're on a Professional plan, you can access analytics on Google Play Console and App Store Connect: App installs and uninstalls Ratings Versions Geography Statistics on Google Play Console andcards can provide access to your app on Google Play to view your own app statistics. Request access at support@andcards.com and specify your Google Account. View app statistics
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Use customer portal
Customer Portal allows you to manage your andcards subscription. How to Find Customer Portal Product administrators can go to Product Settings > Subscription > tap Customer Portal. How to Use Customer Portal Customer Portal allows you to: View existing and add new payment methods. Change billing address. Update emails for receiving invoices and n
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