An invoice may need to be revised or no longer required. To preserve information about an invoice and avoid the complete removal of its data, administrators can void such invoices depending on their status.
Understand the status of the invoice
The invoice has been paid online or marked as paid by the administrator.
The invoice has been issued but hasn't been paid yet.
The payment for the invoice is still being processed. Depending on this outcome, an invoice will have its status modified from "Pending" to either "Paid" or "Unpaid" within the next 15 minutes.
The upcoming invoice for the next subscription period.
The invoice that hasn't been issued yet.
Void an invoice
Unpaid invoices can be voided by following these steps: