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Device requirements for using mobile apps
Device requirements for using mobile apps
Updated over a week ago

To be able to download and use mobile applications, it's essential to ensure that your device meets the requirements. Below are the requirements for different types of devices:

Android Device Requirements

To download and use our Android apps, ensure your device meets the following requirements:

  • Operating System: Android 8.0 or above.

  • Your device must support Google Play Services.

iOS Device Requirements

Depending on the type of your Apple device, ensure the following iOS versions are met:

  • iPhone: iOS 14.0 or later.

  • iPad: iPadOS 14.0 or later.

  • iPod touch: iOS 14.0 or later.

For Mac users, ensure your device meets these specifications:

  • Operating System: MacOS 11.0 or later.

  • Processor: A Mac with an Apple M1 chip or later is required for compatibility.

Visitor and Room Display Tablet Requirements

To use Visitor Display and Room Display features, you will need to download a mobile app to a supported tablet device. Make sure that your tablet meets the requirements for downloading an Android or iOS mobile app described above, as well as the following requirements:

  • Screen Size: A minimum screen size of 7 inches.

  • Google Play (for Android) or the App Store (for iOS).

Meeting these specifications is essential for a seamless experience when using mobile applications. If your device meets these requirements, you should be able to download and use the apps efficiently.

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