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Understand pricing and subscriptions
Understand pricing and subscriptions
Updated over a week ago

andcards offers several plans for your coworking space business. The most up-to-date pricing is available on the andcards pricing page.

If you're an existing customer, go to Network Settings > Subscription to see your pricing and download invoices.

How is my subscription fee calculated?

Your subscription fee has two parts: prepaid and postpaid.

  • The prepaid fee is your Starter, Essential, Pro, or Enterprise base price plus add-ons. It's billed on the first day of your service period.

  • The postpaid fee is a total of additional active user packages. It's calculated as the maximum number of active users during a billing month. It's automatically added to your next month's payment.

Who is an active user?

An active user is anyone who is actually using your application, creating value for your business. Understand active users

Users that download your app and don't interact with it (i.e., only view contents) aren't considered active and don't count toward your subscription.

What are the subscription terms?

  • The minimum subscription term is six months. If you subscribe for a year of service, then prepaid fees are on a year-to-year basis, with postpaid fees billed monthly.

  • Your subscription payment will be processed automatically and charged to the default payment method on file. We accept:

    • Payment cards (Visa, MasterCard, American Express, depending on the country).

    • Wallets (Apple Pay, Google Pay).

    • SEPA Direct Debits. We charge €10.00 for failed or disputed SEPA Direct Debit payments.

  • You will get notifications of upcoming payments and receipts upon successful charges.

  • We offer a contract if it's required by your country's foreign economic activity legislation.

  • We offer a Data Processing Agreement for businesses that require it by law.

How to make changes to my subscription?

If you want to update your address or payment method, go to Network Settings > Subscription > Customer Portal. Use Customer Portal

Some considerations if your invoice amount is different than expected:

  • Currency conversion: Our pricing is in EUR; if you use another currency, the amount is calculated based on current exchange rates at the time of your invoice.

  • Multiple workspaces: If you have multiple apps with andcards, you will receive an invoice for each one that has an active subscription.

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