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Accept payments with Stripe
Accept payments with Stripe
Updated over a week ago

Your coworking space app allows accepting money payments with Stripe.

Stripe is a distinct company not affiliated with andcards. For any inquiries regarding Stripe's solutions, services, or pricing, please reach out to Stripe directly. andcards does not have the authority to provide information or support on behalf of Stripe.

We do not charge any fees on top of Stripe.

Connect Stripe

To connect Stripe for accepting payments, follow these steps:

  1. Go to Locations > Settings > Stripe.

  2. Press Connect and give andcards permission to acquire payments on your behalf.

  3. By default, payments are enabled for all points of sale. You can manage for what services you want to receive payments in the "Payments" section on the Stripe page.

  4. In the "Bank Debits" section, configure the bank debits you want to use for accepting invoice payments.

Available payment methods


The Stripe integration supports the following payment methods:


Payment Method

Rooms, Desks, Shop, Events, Credit Options

  • Cards

  • Wallets (Apple Pay, Google Pay)

  • Bank Redirect (iDEAL)

Invoices (one-off, auto-pay)

  • Cards

  • Wallets (Apple Pay, Google Pay)

  • Bank debits (ACH, SEPA, BECS, Bacs, PAD)

  • Bank redirect (iDEAL)

  • Vouchers (Boleto)


The Stripe integration accepts both domestic and international debit and credit cards based on your Stripe account settings. Real-time payment confirmation allows card payment for any app purchases, including invoices, room or desk bookings, and more.


Apple Pay is supported on Safari and iOS, while Google Pay is available on Chrome and Android. Users can easily pay with a card that is saved in their Apple or Google Wallet.

Bank debits

Your application can accept bank debits for invoice payments only, as it takes multiple days to confirm a payment.

To enable specific bank debit options in your app, you will need to first enable them in your Stripe account. Once enabled, your members will be able to add their bank accounts to pay for invoices, and you will be able to withdraw funds directly from their accounts.

The bank debit options supported by your application include the following:

Bank Debit

Country or Region

ACH Direct Debit

United States

Pre-Authorized Debits


SEPA Direct Debit

European countries

Bacs Direct Debit

United Kingdom

BECS Debit


SEPA direct debit transactions have a limit of 10,000 € each. For new users, there’s an additional weekly limit of 10,000 €, which quickly increases as you process more SEPA direct debit payments. If you need higher limits, please contact Stripe support.

Bank redirect

You can enable iDEAL, a popular payment method in The Netherlands. iDEAL can be used for any payments in the app, including invoices, room bookings, shop products, etc.


You can enable Boleto, the official payment method in Brazil. Boleto works for invoice payments only, since it takes several days to complete a transaction. Users receive a voucher stating the amount to pay for services or goods. Users then pay the boleto before its expiration date in one of several different methods, including at authorized agencies or banks, ATMs, or online bank portals.

How users pay

When users attempt to purchase something in your app, the Payment Methods section will contain Stripe-related options:

  • "New Payment Method" if no applicable payment method is saved in the app. Users must select this option to pay and/or save a payment method.

  • "Visa •••• XXXX" or a similar saved payment method depending on what a user already has saved in the account. Stripe securely saves payment methods.

How users manage payment methods

Members can go to Locations > Membership > Payments page to:

  • Add payment methods

  • Remove payment methods

  • Set default payment methods for auto-pay

  • Edit permissions for team members (company payment methods only, available to company managers)

Administrators can use the Stripe dashboard to enable or disable payment methods available to users.

What data is synchronized to Stripe

Upon a successful payment or adding a payment method, andcards creates a customer on Stripe.

For members, the following information is synchronized:

  • Email

  • Full name

  • Description of payment

For companies, the following is synchronized:

  • Full company name

  • Description of payment

Example descriptions:

  • Angelica Pavao Invoice PGIP7RB5-0030 where Angelica Pavao is the name of the member or the company with a plan

  • Room Booking (North Room) 01/03/2024

  • Credits (50.00 ☆) 01/03/2024

  • Happy Hour 01/03/2024

The language of the description matches your location's default language set in Locations > Settings > General.

How to refund Stripe payments

If users request you to cancel the transaction, follow these steps:

  1. Go to Locations > Community > select a member or a company > Payments > tap "Stripe Customer" to open the required customer on Stripe.

  2. Issue a refund using Stripe's built-in tools. Refund and cancel payments

Manage disputed payments

Your customers can dispute an invoice payment with their bank, but your app handles such cases. Here is how:

  1. If users dispute the invoice paid with your app, the invoice is automatically marked as "Unpaid".

  2. The administrator receives a notification about the failed payment. Manage notifications

Identify app transactions in Stripe

You can easily find the transaction from your app in the Stripe dashboard using the following unique identifiers:

  • ID — coincides with ID in the "Payment method" section in the Stripe dashboard. You can copy the ID of the transaction from the "Transactions" custom report.

  • Time — coincides with the date and time of the transaction in the Stripe dashboard.

  • Description — the types of purchases users make in the app, such as room bookings, desk bookings, Shop orders, etc.

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