Your coworking space app allows accepting money payments with Stripe.
The Stripe integration supports the following payment methods:
Product | Payment Method |
Rooms, Desks, Shop, Events, Credit Options |
|
Invoices (one-off, auto-pay) |
|
💡 We do not charge any fees on top of Stripe.
Connect Stripe
To connect Stripe for accepting payments, follow these steps:
Go to Locations > Settings > Stripe.
Press
Connectand give andcards permission to acquire payments on your behalf.
By default, payments are enabled for all points of sale. You can manage for what services you want to receive payments in the "Payments" section on the Stripe page.
How users pay
When users attempt to purchase something in your app, the Payment Methods section will contain Stripe-related options:
"Money" if no applicable payment method is saved in the app. Users must select this option to pay and/or save a payment method.
"Visa •••• XXXX" or a similar saved payment method depending on what a user already has saved in the account. Stripe securely saves payment methods.
💡 Bank Debits work only for invoices since it takes multiple days to confirm a payment.
How users manage payment methods
Members can go to Locations > Membership > Payments page to:
Add payment methods
Remove payment methods
Set default payment methods for auto-pay
Edit permissions for team members (company payment methods only, available to company managers)
Users and members can go to Account > Payment Methods page to:
View saved payment methods and associated locations
Delete saved payment methods
Administrators can use the Stripe dashboard to enable or disable payment methods available to users.
What data is synchronized to Stripe
Upon a successful payment or adding a payment method, andcards creates a customer on Stripe.
For members, the following information is synchronized:
Email
Full name
Description of payment
For companies, the following is synchronized:
Full company name
Description of payment
Example descriptions:
Angelica Pavao Invoice PGIP7RB5-0030whereAngelica Pavaois the name of the member or the company with a planRoom Booking (North Room) 01/03/2024Credits (50.00 ☆) 01/03/2024Happy Hour 01/03/2024
The language of the description matches your location's default language set in Locations > Settings > General.
How to refund Stripe payments
If users request you to cancel the transaction, follow these steps:
Go to Locations > Community > select a member or a company > Payments > tap "Stripe Customer" to open the required customer on Stripe.
Issue a refund using Stripe's built-in tools. Refund and cancel payments
Identify app transactions in Stripe
You can easily find the transaction from your app in the Stripe dashboard using the following unique identifiers:
ID — coincides with
IDin the "Payment method" section in the Stripe dashboard. You can copy the ID of the transaction from the "Transactions" custom report.Time — coincides with the date and time of the transaction in the Stripe dashboard.
Description — the types of purchases users make in the app, such as room bookings, desk bookings, Shop orders, etc.